Nam Bo Boutique Hotel

Policies

► Check-in/Check-out

• Check-in time:    14:00 (early check-in is subject to availability)
• Check-out time:    12:00 (noon)

Late check-out fee:

• before 18:00  - 50% of suite rate
• after 18:00  - Full charge

► Taxes and Service Charge

All the rates include taxes and service charges, unless stated otherwise in specific Terms & Conditions.

We reserve the right to adjust the taxes and service charge policy without prior notice in the event of alterations by the government.
Payment

Credit card, money wire or cash deposit in the amount of 50% (fifty percent) of the total amount due is required to guarantee room reservation.

In case of money wire the reservation will be effective after reception of the transfer or proof of transfer.

All accounts must be settled prior to departure. We reserve the right to charge the client any extra cost in case of damage to Nam Bộ Boutique Hotel property or in case of undeclared consumption of goods within its premises and non-payment of services received or booked through Nam Bộ Boutique Hotel with no adequate cancellation.

► Cancellation

Reservations may be canceled, subject to the following fees:

• Confirmed rooms (deposit already charged to the credit card or money wire received) canceled up to 5 days prior to arrival are subject to a 5% administration cancellation fee per reservation but no more than 50% of one night's rate.
• Cancellation made between 4 days and 48 hours prior to arrival is subject to a cancellation fee of 50% of one night's rate.
• Cancellation made less than 48 hours prior to arrival date or after the guests checked-in is subject to a cancellation fee of 100% of one night's rate.
• In the event of no-show the hotel reserves the right to charge the full stay.
• Cancellation is effective only when confirmed as such by the hotel.

► Extension of stay

In case the guest wishes to extend his/her reservation we shall endeavour to offer the continuance of the services but cannot guarantee the prolongation of his/her stay in the same suite and/or same price category. We shall offer the best rate available at the time of the request.

► Small Children

Small Children are any guests up to 5 years old.

► Accommodation

• Small Children are accommodated free of charge including breakfast for up to two small children staying in the parents’ or guardians' suite and using the existing bedding.
• Baby cots are provided free of charge, but are subject to availability upon request.
• Any children requiring an extra bed will be charged as an extra guest for up to maximum 1 child per bed and up to 2 children per suite, subject to extra bed availability and depending on the suite.